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Last Updated on February 19, 2023

Oral B Toothbrush Not Charging? – Here’s Why & How You Can Solve This Problem

We all know that feeling. You get home from work, exhausted and ready for a shower to wash away the day’s grime. Then you find your toothbrush is dead even though you left it charging— what’s going on? It’s happened to me more times than I care to admit… but it doesn’t have to happen again!

In this post, I’ll be addressing one of the most common reasons why an Oral-B electric toothbrush isn’t charging. The best part is, it’s usually something simple for you to fix.

Rarely, it’s a manufacturer defect and you will need to get in touch with Oral-B or purchase a new one. This blog post will also cover some other troubleshooting tips if no lights are flashing on your brush when it’s plugged in.

What To Do if Your Oral-B Toothbrush isn’t Charging?

Check the Outlet to make sure it is working

Try to charge your toothbrush again in another outlet if you think that there might be something wrong with the one you are using. Sometimes, outlets just go bad over time and no longer work properly. If this happens, then you will need to fix or replace it so that your charger can continue charging correctly.

You may want to try testing other things like a lamp or cell phone in the same outlet as well before deciding that it is indeed broken. It may be the outlet, but it could also be your charger.

Try Plugging In and Resetting

Your first step would be to simply try charging the toothbrush again. Sometimes, if it is just drained due to long periods without being charged. Plugging it in may fix your problem right away. Plug the charger into an outlet or power strip that has been tested for electricity use by another electronic device such as a laptop or cell phone charger.

Once plugged in, press and hold down on the button while charging for 15 seconds then release the button while still plugged into the wall socket.

Allow time to fully charge (usually takes a few hours). If it continues to fail after trying these steps several times with no success then there may be something wrong.

Try Different Outlets or Chargers

If your Oral-B toothbrush is still giving you problems after trying to recharge it again, then the problem may be that there are loose wires in either the charger itself or on the wall outlet. Sometimes if things aren’t plugged into their designated spots they won’t be able to work.

If you find that this is the case, try moving your charger or power bar around so that it’s plugged in better and see if this fixes the problem for you. If you have access to an alternative charger, try using this to charge your toothbrush to see if that works. If not, there may still be another solution for you below.

Call Oral-B Customer Service Line

Another option is to call the customer service line at 1-800-566-7252. Oral-B has a few different numbers that you can try depending on what country you are currently in and where your product was purchased from.

If there have been previous issues with this particular model of a toothbrush, then calling them will be able to help as well as they may already know why it is not charging.

Examine The Toothbrush

It may also be because something is wrong with your Oral-B toothbrush itself. If this is the case, there are a few things that can help fix these issues as well. The first thing would be to simply remove the brush head from your toothbrush and inspect it carefully for any damage or tears in its plastic casing.

Sometimes if this happens over time due to excessive use or dropping the product. It could affect how long it takes to charge again even after being plugged into an outlet correctly.

Consider Reaching Out For Warranty

Oral-B has a one-year limited warranty on their products, so by calling them or contacting your local retailer they may be able to send another toothbrush your way at no cost to you!

It may be a good idea to consider buying an extended warranty for this product if it is something that you are using daily, just in case anything else happens.

Frequently Asked Questions

How Long Does Oral-B Battery last?

Batteries in electric toothbrushes usually last about three weeks with normal usage. This is of course, dependent on the user and their brushing habits. If you’re traveling or only using your toothbrush occasionally, you’ll find that it can last much longer than three weeks!

In terms of the lifespan of the actual battery, if you look after it properly, an Oral-B electric toothbrush battery should last about three years. However, some batteries will die much sooner.

It’s difficult to predict when your battery is going to fail as it depends on the quality of the materials used and how well you take care of it.

How do I reset my Oral-B electric toothbrush?

You can reset many Oral-B toothbrushes by holding down on the power button for 15 seconds. If this does not work, try doing it for as long as 30 seconds and then release to see if that works. Keep in mind, however, that you may need to try this several times before it works on your particular model.

Can I replace the battery in my Oral-B electric toothbrush?

Unfortunately, you can not replace the battery in an Oral-B toothbrush as it is built into the brush to keep it watertight. This is to make sure it continues to work well and does not get damaged. It is also a safety measure. If yours has broken you will need a replacement.

Is charging my Oral-B electric toothbrush better than doing manual brushing?

It’s always a better option to utilize an eclectic aspect of the toothbrush rather than use it in a dead state without the auto brushing. So yes, it is better to charge your toothbrush than not! It is easier to reach all areas of your mouth, clean effectively and manage brush pressure with an electric toothbrush. Plus, your mouth will feel cleaner and fresher too. This will also help reduce your risk of gingivitis and bad breath as well!


Oral-B toothbrushes are an effective way to keep your mouth clean, but sometimes there can be issues with the charging. If you find that your brush is not charging after plugging it in and checking outlets, use these steps to troubleshoot the problem.

Make sure all power bars or outlets nearby are working before trying other places to charge up; if they aren’t, check them out before moving on! The next step would be to take a look at the battery indicator light on your charger. If it’s green then you’re good to go!

However, if this isn’t turning on when plugged into an outlet try another one or reach out for warranty assistance from OralB!

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